Frequently Asked QuestionsEverything You Need to Know

We use plant-based, biodegradable cleaning products that are certified by EcoLogo and Green Seal. Our products are free from harsh chemicals, phosphates, and synthetic fragrances. They're safe for children, pets, and people with sensitivities, while still providing powerful cleaning performance.

Yes, EcoSpark Cleaning Co. is fully insured with $2 million in liability coverage and all our employees are bonded. Your property and valuables are protected, giving you complete peace of mind.

Our pricing is based on the size of your space, frequency of service, and specific cleaning needs. We assess your requirements and provide a transparent, fixed quote. Regular clients enjoy discounted rates, and we never charge hidden fees.

No, you don't need to be present. Many of our clients provide us with a key or entry code. All our staff undergo thorough background checks and are trained in security protocols. We can also work around your schedule if you prefer to be home.

We proudly serve all of Edmonton and surrounding areas including St. Albert, and Leduc If you're unsure whether we service your area, please contact us - we're always looking to expand our reach!

We stand behind our work with a 100% satisfaction guarantee. If you're not completely happy with any aspect of our service, contact us within 24 hours and we'll return to re-clean the area at no additional charge. Your satisfaction is our top priority.

Absolutely! We understand the importance of consistency and building trust. Whenever possible, we assign the same cleaning professional or team to your property. This helps them become familiar with your preferences and ensures consistent quality.